Rippling across the equator for nearly 5000km, Indonesia encompasses more than 17,000 islands.
No problem, as long as we are given enough time and we have space to change the date of your surfing holiday or surfing lesson, then we will at no cost change your surfing holiday or lesson to suit you. There is no charge for first time changes, but after this there is a £15 administration fee per change.
Your refund will depend on how much notice we are given. All cancellations must be sent in writing (this can include e-mails) and will be effective on the date which they are received by Errant Ltd. Cancellation charges are payable as follows:
Your 20% booking deposit is non-refundable unless we cancel the trip (see below).
Some holidays may vary (Maldives Surf Boats). These specific details will be described on the Surf Boat individual page. If unsure, please ask.
We suggest you contact your Insurance Policy if you have had to cancel your holiday. We are happy to provide proof of cancellation if needed.
If you have only booked a surfing lesson, not a full surfing holiday package the same terms apply as above.
In extremely unlikely event we may need to charge, alter or cancel your holiday for good reason. We work in good faith and will strive to find a solution should it become necessary to adapt your booking. We reserve the right to make such changes should they become necessary.
Most of these changes will be minor and we will advise you or your travel agent of them at the earliest possible date. We reserve the right in unusual circumstances to cancel your travel arrangements
If we are unable to provide the booked travel arrangements and have had to cancel them before the holiday is due to start, you can either;
No compensation will be paid where the change or cancellation is due to Force Majeure. Force Majeure means unforeseeable and unusual circumstances beyond our control at Errant Limited, the consequences of which could not have been avoided even if all due care had been exercised. Such circumstances or events include (but are not limited to) war or threat of war, riot, civil strife, closure or congestion of airports, terrorist activity, natural or nuclear disaster industrial dispute, and unavoidable technical problems with transport, fire and adverse weather conditions.
© Errant Surf 2019 | Part of Star Surf Camps (UK) Ltd | Registered Company number: 09334241
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 for Errant Surf, and in the event of their insolvency, protection is provided for the following:
1. non-flight packages commencing in and returning to the UK;
2. non-flight packages commencing and returning to a country other than the UK; and
3. flight inclusive packages that commence outside of the UK, which are sold to customers outside of the UK.
1, 2 and 3 provides for a refund in the event you have not yet travelled. 1 and 3 provides for repatriation. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Errant Surf.
Book with Confidence. We are a member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn’t apply.
The air holidays and flights provided by Errant Surf are ATOL protected, since we hold an Air Travel Organiser’s Licence (ATOL) number 10318 granted by the Civil Aviation Authority (CAA). In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information, visit the ATOL website at www.atol.org.uk.