Before you go
Paying the balance of your surfing holiday
Unless prearranged all balances are due on or before six weeks before departure. Payment can be made via bank transfer, credit or debit card to Errant Ltd. You can call to pay over the phone on +44 203 287 3330
What documents do I need to take with me to the airport?
If you don’t have a valid passport, visa or entry permit, you may be refused travel, either by us or by the airline. Please be aware that if this happens, we are unable to assist you in any way. Be sure to double-check that you’ve remembered these documents. You will also need to print off your confirmation e-mail from us, this document contains vital information regarding your arrival, and local contact numbers of our team.
What do I need to check about my passport?
The name(s) and initials on your flight tickets must exactly match those on your passport. For travel to most countries, a British passport must remain valid for at least six months after your scheduled return to the UK. Please contact the embassy of your destination country for the most up-to-date information If your passport or travel documents are damaged or have been tampered with, you may not be able to travel. If you have any doubts about the condition of your passport, please contact the Passport Adviceline on 0870 521 0410
I need to renew my passport. How long will it take?
Our advice? Apply early. You don’t have to wait until your current passport expires to renew it. If you renew your passport before it expires, any remaining period of validity will be rounded down to the nearest whole month and added to your new passport. This period is calculated from the point at which your new passport is authorised for issue, not from the date of application. So if you want to receive this benefit, you should really apply at least six weeks before your current passport expires.
What do I need to apply for a passport?
For first-time British passport applications, you’ll need documentation to prove that you are a British citizen. These documents will need to be originals, not photocopies. Originals may also be required if you are replacing a lost or stolen passport. For further details, call the Passport Adviceline on 0870 521 0410
What is the situation regarding children and passports?
From 05 October 1998, children under 16 have been required to travel on their own passport. If your child is already included on your passport, he or she is not affected by this change and can continue to travel on your passport until it expires or until they reach the age of 16. However, please be aware that some countries, such as Bulgaria, may refuse entry to any children without their own passports. If a new document is required during the validity of your existing passport, any child who is included on it will need to apply for a separate passport. Passport application can be a lengthy process, so we recommend that you plan ahead and keep your holiday dates in mind.
Contact Us
Something you'd like to know? Please just take a moment to fill your details in and we'll get back to you as soon as possible
